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call queues
asked in Users
Call Queue OrderWe have some call queues and we need to know what happend when a call is redirected to a call queue.All the numbers in c...
0
Apr 28, 2021 at 3:15am
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1
Answer
asked in Users
Prioritizing Call QueuesWe would like to be able to give each call queue a priority level. For example, if a caller has been waiting for 3 minut...
1
Apr 8, 2021 at 10:29am
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0
Answers
asked in Users
Using voice to accept queue calls (or other calls) instead of pressing "1"It is convenient to have some calls announced when answering them (e.g. queue calls, etc.), but then having to press &qu...
1
Feb 18, 2021 at 12:08pm
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0
Answers
asked in Users
Feature Request: Removing Missed Call Notification to Call Queue if Ringing is Set-up to SimultaneousHi,I worked with one of your operators in order to set the call queue so that it rings on all phones simultaneously whic...
1
Feb 17, 2021 at 11:20am
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0
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asked in Users
Call Waiting BeepingWe have call queues setup and when a call is waiting in a queue to speak with an employee, if that employee is logged in...
0
Feb 9, 2021 at 12:06pm
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2
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